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Legal

Privacy Policy

Last updated: 24 October 2026

This Privacy Policy explains how INVOS GLOBAL (PVT) LTD (“we”, “us”) collects, uses and protects personal data when you use AI Guru at aiguru.lk (the “Service”). We handle personal data in line with Sri Lanka’s Personal Data Protection Act, No. 9 of 2022.

Contents

  1. 1Who we are
  2. 2Information we collect
  3. 3How we use your information
  4. 4AI processing
  5. 5Who we share data with
  6. 6Cookies and local storage
  7. 7Children
  8. 8How long we keep data
  9. 9Security
  10. 10Your rights
  11. 11Changes to this policy
  12. 12Contact us

1.Who we are

AI Guru (aiguru.lk) is operated by INVOS GLOBAL (PVT) LTD, a company in Sri Lanka. For anything about this policy or your data, contact us at support@aiguru.lk.

2.Information we collect

To provide the Service, we collect:

  • Account details: your name, email address and password (stored only in hashed form).
  • Learning profile: grade, subjects, language and preferences, and optional details such as school and district.
  • Study content: the questions you ask, answers, notes and cards, and any course material you upload.
  • Support messages: what you send us when you ask for help or report a problem.
  • Payment details: your mobile number and billing city. Card details are entered directly with PayHere; we never see or store them.
  • Automatic data: learning activity (such as lessons opened, time studied and quiz results), technical data (such as IP address, browser and device type) and preferences saved in your browser’s local storage.

Voice questions: when you ask by voice, your browser’s speech service turns speech into text; only the resulting text reaches us.

3.How we use your information

We use your information to:

  • create and run your account;
  • tailor lessons, practice and study plans to your level;
  • process payments and manage plans and credits;
  • answer support requests;
  • keep the Service secure and prevent misuse;
  • improve the Service;
  • meet our legal obligations.

4.AI processing

To generate lessons, answers, quizzes and the teacher’s voice, we send your request and relevant learning-profile details to AI model providers. We never send them your password or payment details.

5.Who we share data with

We share data only with trusted providers that help us run the Service:

  • PayHere: to process payments.
  • AI model providers (through OpenRouter): to generate learning content.
  • ElevenLabs: to produce the board teacher’s voice.
  • Cloud hosting and infrastructure providers, such as Cloudflare.

Some of these providers may process data outside Sri Lanka.

We may also disclose information when the law requires it, to protect the safety of users or others, or as part of a merger, acquisition or sale of our business.

We never sell your personal data or share it for advertising.

6.Cookies and local storage

We save your preferences (such as language and theme) in your browser’s local storage. We do not use advertising or third-party tracking cookies.

7.Children

AI Guru is designed for school students, many of whom are under 18. Children should use the Service with the consent of a parent or guardian.

Parents and guardians can ask us to review, correct or delete their child’s information by writing to support@aiguru.lk.

8.How long we keep data

We keep your data while your account is active. When you ask us to delete your account, we do so within 30 days, except for records the law requires us to keep, such as payment and tax records.

9.Security

We protect data with HTTPS encryption, hashed passwords, access controls and trusted infrastructure providers.

10.Your rights

You have the right to:

  • access your personal data;
  • correct inaccurate data;
  • ask us to delete your data;
  • withdraw consent or object to processing;
  • complain to the Data Protection Authority of Sri Lanka.

Send requests to support@aiguru.lk. We may need to verify your identity first.

11.Changes to this policy

We may update this policy from time to time. We will announce significant changes on the Service or by email.

12.Contact us

INVOS GLOBAL (PVT) LTD, 1st Floor, 46 1/1, Narahenpita–Nawala Road, Colombo 05, Sri Lanka.

Privacy requests: support@aiguru.lk · General enquiries: info@aiguru.lk · 071 462 6122

Questions about this policy?

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Also read our Terms of ServiceReturn & Refund Policy

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info@aiguru.lk071 462 6122

1st Floor, 46 1/1, Narahenpita–Nawala Road, Colombo 05, Sri Lanka

© 2026 INVOS GLOBAL (PVT) LTD · AI Guru is a product of INVOS GLOBAL (PVT) LTD.

An independent service, not affiliated with the NIE, the Department of Examinations or the Ministry of Education.

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